Refund Policy (United States)
Clear, parent-friendly rules for Codewaala Premium bought in the United States.
1. Who this policy covers
This policy applies to Codewaala Premium purchased from the United States portal of codewaala.com. In the United States, Codewaala is offered by TechWave Global LLC, a Washington limited liability company, 800 137th Ave NE, Bellevue, WA 98005-3487, USA. The learning platform is run with our affiliate Indrashikha Educational (OPC) Private Limited in India, and payments are processed securely by Razorpay. Your card statement may show Razorpay or our affiliate’s name.
Plans: US$15 for 1 month or US$150 for 1 year (or the price you saw at checkout, including any coupon). Both are one-time payments that never renew automatically.
2. 7-day money-back promise
- Full refund if you ask within 7 days of purchase and less than 20% of the course content has been used on the account.
- After 7 days, or once 20% or more of the content has been used, the plan is not refundable, except as described in sections 3 and 4 or where the law of your state requires otherwise.
- If you paid a discounted price (for example with a coupon), the refund is the amount you actually paid.
3. Purchases made by a child
Codewaala Premium should be bought by a parent, guardian or other adult. If your child paid without your permission, write to us within 30 days of the payment. We will refund it in full and close or hand over the account, whichever you prefer.
4. Failed or duplicate payments
If money was taken but your plan did not start, or you were charged twice for the same plan, we refund the extra amount in full, whenever you tell us. Access often switches on automatically within a few minutes, and the setup link is emailed to the payer, so please check your inbox (and spam folder) first.
5. How to ask for a refund
- Email contact@codewaala.com with the subject “Refund”.
- Include the email used at checkout and the Razorpay payment ID (it is in the receipt email).
- We reply within 2 business days. Approved refunds go back to the original card in US dollars, usually within 5 to 10 business days. Your bank decides when it appears on your statement.
6. Before you dispute a charge
Please contact us first. We can usually fix a problem, or refund under this policy, faster than a card dispute. Opening a dispute may pause access to the account until it is resolved.
7. Your rights
Nothing in this policy limits any right you have under the consumer protection laws of your state or of the United States. If anything here conflicts with those laws, the law wins.
8. Contact
TechWave Global LLC · 800 137th Ave NE, Bellevue, WA 98005-3487, USA · contact@codewaala.com
Version 1.0 · Effective 1 November 2026 · See also our Terms of Use and Privacy Policy. Outside the United States, see the Refund & Cancellation Policy.