Grievance & data requests
Something wrong, or want to see, fix, delete or stop using your data? Tell us here. Parents and guardians can ask on behalf of their child.
यह सूचना हिंदी में भी उपलब्ध है — grievance@codewaala.com पर लिखें / This notice is available in Hindi on request.
What you can ask for
Access
A summary of the personal data we hold and how we use and share it.
Correction
Fix, complete or update anything that's wrong or out of date.
Erasure
Delete your data (except what the law makes us keep, like payment records).
Nomination
Name someone to use your rights if you die or can't act yourself.
Withdraw consent
Turn off AI features, leaderboard visibility or emails — or close the account.
Grievance
Any complaint about how we handled your data or about the service.
Signed in? You can download your data, delete your account or change consent yourself, straight away, from Privacy & data.
How long it takes
- You get a ticket number immediately after sending the form.
- We acknowledge your request promptly and resolve it within 15 working days.
- We may ask you to confirm your identity, for example by replying from the account's email address.
Send a request
Prefer email? Write to grievance@codewaala.com.
Grievance Officer
Amrrish Anand — Grievance Officer
Phone: +91 70339 76796
Email: grievance@codewaala.com (secondary: contact@codewaala.com)
Indrashikha Educational (OPC) Private Limited, Mishirpur, Surwa, Fatanpur Raniganj, Patti, Pratapgarh, Uttar Pradesh 230306, India
Not satisfied?
After you have used our grievance process, if you are still not satisfied you may complain to the Data Protection Board of India (DPDP Act s.13(3)). Read more in our Privacy Notice.
Version 1.0 · Effective 30 September 2026